Privacy Policy

This privacy policy sets out how Constructive Interactions Ltd. uses and protects any information that you give Constructive Interactions Ltd. when you use this website. Constructive Interactions Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Constructive Interactions Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11/03/10.

What we collect

When you order goods via our web site, we need to know your name and a delivery address. This information enables us to process your orders. We do not collect any information regarding your payment. All transactions are undertaken through PayPal and all information collected is subject to their privacy policy.

We may also ask for your telephone number and e-mail address to enable us to contact you if there is any problem fulfilling your order and to keep you up to date with further publications by email or telephone.

When you sign up for our newsletter, we need your e-mail address, which we use to send the information you requested.

We may also use the information collected to notify you of any changes in functionality to the web site, or changes in our services.

Constructive Interactions Ltd. does not sell, trade or rent the information provided by you for purchases to outside third parties. As required by the UK Data Protection Act of 1984 and 1988, we have to adhere to strict security guidelines on storage and the disclosure of any information which you have provided.

Your Consent

By using our web site, you consent to the collection and use of information by Constructive Interactions Ltd.

Returns policy

If, for any reason, you need to return any items purchased from us, please do so by using the following procedure within fourteen days of purchase.

  1. Inform us by e-mail returns@constructiveinteractions.com
  2. We will send you a Returns Authorisation document.
  3. Send the item(s) purchased, original invoice and returns authorisation to:-

    Returns
    Constructive Interactions Ltd.
    3rd Floor
    82 King Street
    Manchester
    M2 4WQ

The items to be returned must be packed carefully, and securely, as Constructive Interactions Ltd. cannot accept back, or be held responsible for any damages incurred during the return postage. We strongly recommend that you insure the package to the value of the goods enclosed.

The entire returns process must be completed within fourteen (14) days of delivery to qualify for a refund.

Only the cost of the item purchased will be refunded (no postage costs will be refunded)